Return via
Packages 10Kg or less.
You pay the booking cost, but will
be fully refunded.
(over 10Kg we collect for free)

 Click here to find your
nearest  point.

Fill out a returns form, print and
include it inside your parcel so
that we know who to credit.
Click here for a returns form.

 Fill out  booking

form to stick on parcel.
Click here for pre-filled booking form.

FREE

Collection

Phone

01938 557733

  Fill out our online
returns form.

Click here

 We will contact you
to let you know
your expected
collection time

  We will contact you
to let you know
your expected
collection time

REFUNDS

30 Day Money Back Guarantee with FREE return delivery.
Under our 30 day money back guarantee, unwanted items may be returned for FREE.
Goods must be returned unused, in a saleable condition and in their original packaging
with all components and any free items included.

FAULTY GOODS

We will investigate the reason for the fault.
Within 30 days of purchase, you can decide whether you want us to replace the item and refund the cost of
delivery, or issue a full refund on goods and postage.
If a fault develops after 30 days we will contact the manufacturer to discuss the period of warranty, and
work to repair or replace the goods at our discretion.